Welcome to the Greenscents FAQ! Here you'll find answers about our certified organic cleaning products, non-toxic household cleaners, and refillable packaging solutions. We’re proud to offer sustainable, ethical alternatives to conventional cleaning, safe for sensitive skin, babies, pets, and the environment. For further help, contact us at info@greenscents.co.uk.
FAQs
About Greenscents Organic Cleaning Products
Greenscents is a leading UK brand producing organic, non-toxic cleaning products and eco-friendly laundry liquids. Since 2012, we've handcrafted sustainable solutions for people wanting healthier alternatives for their homes.
Yes, all Greenscents products are certified by the Soil Association, ensuring you're using truly organic household products, not just "greenwashed" cleaners.
Our eco-friendly cleaning products are made in West Somerset, UK, supporting local production and reducing carbon emissions. Our workshops are BREEAM certified, and we use Exmoor water in our products sourced from our on-site bore.
Non-Toxic & Allergy-Safe Household Products
Yes, we specialise in non-toxic cleaning products free from synthetic fragrances, parabens, SLS, and other harmful chemicals found in conventional brands.
At Greenscents, we never use artificial colours or synthetic additives to make our products appear clear. Instead, our
signature golden colour comes from our unique blend of natural surfactants, made using organic soap nuts and shikakai pods. These plant-based ingredients are naturally rich in colour and give our products their distinctive appearance.
We also use certified organic essential oils,
which can add a subtle hue depending on the blend. This is completely natural and varies slightly from batch to batch, a hallmark of handcrafted, organic formulations.
Despite their natural colour, Greenscents products leave no coloured residue
on your laundry, dishes, or household surfaces. What you see is the goodness of nature, no toxins, no greenwashing, just effective non-toxic cleaning powered by plants.
Our popular Nonscents range is 100% fragrance-free, perfect for those needing allergy-friendly cleaning products or sensitive skin solutions.
Yes, all our vegan cleaning products are certified by The Vegan Society and Cruelty Free International.
Refillable Cleaning Products & Sustainable Packaging
Yes! Greenscents provides refillable household products in 5L and 20L containers, plus 500ml amber glass bottles for retail sizes, helping you reduce plastic waste.
Return your empty containers to us for sanitising and reuse — a true zero-waste cleaning product solution. Learn more on our [Container Returns Page].
We avoid greenwashing materials. Our eco-friendly packaging is durable, reusable, and widely recyclable, supporting a circular economy.
UK Delivery of Organic Cleaning Products
Yes, we deliver our full range of organic, non-toxic cleaning products UK-wide. Free delivery is available on orders over £50.
We dispatch within 2-3 working days. You’ll receive tracking for your sustainable cleaning product order once shipped.
Customer Reviews for Greenscents Products
Please leave reviews directly on our website! Your feedback on our organic cleaning products UK helps others choose safe, sustainable alternatives. We don’t use paid
platforms like Trustpilot, so website reviews ensure we can engage with you.
[Leave a Review →]
How to Use Our Eco-Friendly Cleaning Products
Yes, our eco cleaning products are highly concentrated, meaning less packaging, fewer deliveries, and better value.
Absolutely! Our eco laundry liquids are designed for low-temperature efficiency.
Zero-Waste Cleaning with Our Returns Scheme
We offer a free returns scheme for all Greenscents containers. Learn more on our [Container Returns Page]. This supports our mission to provide truly zero-waste cleaning products.
Still Have Questions About Our Organic Cleaning Range?
Contact us for more information about our eco-friendly cleaning products, non-toxic household cleaners, or refillable options:
Email: info@greenscents.co.uk
Phone: 01398 324225
Greenscents
Greenscents Discovery Set – Organic Cleaning Starter Kit | 5 Essentials with Pumps & Triggers
In stock - Ready to be shipped
Make everyday cleaning safer and more sustainable with the Greenscents Discovery Set - a complete organic cleaning starter kit for laundry, dishes, surfaces and the bathroom. This eco-friendly bundle includes five bestselling full-size products: Laundry Liquid (Lavender), Laundry Conditioner (Lavender), Washing Up Liquid (Citrus), Multi-Surface Spray (Nonscents) and Loo Cleaner (Mint), plus three reusable pumps and two trigger sprays for easy dispensing.
Backed by our No Nasties Guarantee, every product is free from synthetic perfumes, dyes, optical brighteners, harsh detergents, chlorine bleach and palm oil. Certified organic by the Soil Association, vegan, cruelty-free and palm oil free certified, these safe cleaning products are suitable for allergy-aware households, gentle on sensitive skin and kinder to the planet.
Worth £41.25 if purchased separately, the Discovery Set is available for just £32 - the ideal way to try our eco cleaning range or gift a healthier home at a 20% discount.
*Ingredients, directions and other product details can be found on each product page or on the bottle label.*
Estimated delivery between September 17 and September 19.
