Refillable household products now with new 'Return & Refill' options
With Greenscents refillable household products you can create your own refill station at home lowering your carbon footprint and saving money too!
Return & reuse don't recycle!
We know that reuse is a more environmentally friendly option than recycling so Greenscents has introduced a return and reuse system for our 5 & 20 litre containers. We use this circular system already with our zero waste retailers and it has worked so well we want to extend this opportunity to all our customers.
Some of our customers like to reuse our sturdy Greenscents containers at home for other zero waste options but when you have too many containers just send them back to us!
How does the return & refill service work?
- When you have at least 3 empty 5 or 20 litre Greenscents containers and you are ready to reorder just go to our Online Shop.
- After you have chosen your products to reorder in the Online Shop , just add to your basket the number of 5 or 20 litre containers you wish to return, making sure you are returning at least 3.
- Once your collection is registered with us we will email you an address label. You will need to print this label and attach it to your containers preferably with clear tape. Either tie all your containers together with string or box them up in a reusable or recyclable container.
- When our courier delivers your new Greenscents order, the courier will pick up your containers for return at the same time. If you are out, you will need to leave your empty containers on the doorstep.
- Parcelforce will then deliver your empties back to the Greenscents workshop in Somerset.
Please do not send back containers in poor condition. No one wants to receive their new order in damaged containers - so please check over your returns before booking a collection.
What will we do with your empties?
When your containers arrive back with us we will check that they have no dents or marks. Once we are happy that the containers can be reused, we will wash them out with organic vinegar and rinse carefully with a power hose. Once your containers have been checked and cleaned they will be ready for reuse. We always use new caps with returned containers.
Our experience with retailers suggests that your containers will be reused up to 20 times!
Sustainable and Recyclable Boxes
All Greenscents boxes are made from sustainable cardboard and can be recycled easily. When you receive your box of Greenscents products you will often see loose filler which is used to protect the products. Our filler is made from renewable sources, is 100% biodegradable and fully compostable. Alternatively, we may use shredded cardboard which can be recycled in the usual way. Our packaging tape is made from sustainable paper and is 100% recyclable.
We are committed to refillable household products in sustainable packaging which respect the Earth’s resources. We are continually searching for new approaches to plastic-free packaging and you may see different versions of our bottles and boxes which are on trial.
I absolutely love your products, especially the polish. It’s amazing. I will definitely be ordering more. We make products out of wood for a living and will definitely be recommending your polish to our customers.Steph Mcilveen,
I have atopic eczema and have been suffering a flare since February. I have tried numerous cleaning products that claim to be sensitive skin friendly, including the simplest of cleaning hacks, such as vinegar, however all have left me with sore, rash-y skin, other than Greenscents! I am delighted. Thank you so much for producing this fabulous product that has left my home gleaming and my skin happy!Grace R,
I love the citrus loo cleaner because it makes my bathroom smell like a spa!Joanna King,
Thank you very much – just had everything delivered. Love your new design – especially using directions on the labels!Giedre Lake – Adolfostad,
I bought some things from Greenscents and I just wanted to say how lovely the products are. I bought the multi-surface cleaner and the fabric softener and I am really impressed. I will definitely be buying more in the future. The smell is amazing (I bought the mint!)The Frome Food Assembly – Brianview,
Thank You very much for the email and for talking to me today aboutRowena, West Lucilestad
your products. I'm happy, and that is high praise indeed! In terms of the ingredients
list, this is the best I've seen by a very long way!