Refillable household products now with new 'Return & Refill' options

With Greenscents refillable household products you can create your own refill station at home lowering your carbon footprint and saving money too!

We know that reuse is a more environmentally friendly option than recycling so Greenscents has introduced a return and refill system for our 5 & 20 litre containers. We use this circular system already with our zero waste retailers and it has worked so well we want to extend this opportunity to all our customers.

Some of our customers like to reuse our sturdy Greenscents containers at home for other zero waste options but when you have too many containers just send them back to us!

How does the return & refill service work?

When you have at least 3 empty 5 or 20 litre Greenscents containers and you are ready to reorder just go to our Online Shop. Please do not send back containers in poor condition. No one wants to receive their new order in damaged containers - so please check over your returns before booking a collection.

After you have chosen your products to reorder in the Online Shop on our website, just add to your basket the number of 5 or 20 litre containers you wish to return, making sure you are returning at least 3. Once your collection is registered with us we will email you an address label. You will need to print this label and attach it to your containers preferably with clear tape. Either tie all your containers together with string or box them up in a reusable or recyclable container.

When Parcelforce delivers your new Greenscents order, the courier will pick up your containers for return at the same time. If you are out, you will need to leave your empty containers on the doorstep.

Parcelforce will then deliver your empties back to the Greenscents workshop in Somerset.

What will we do with your empties?

When your containers arrive back with us we will check that they have no dents or marks. Once we are happy that the containers can be reused, we will wash them out with organic vinegar and rinse carefully with a power hose. Once your containers have been checked and cleaned they will be ready for reuse. We always use new caps with returned containers.

Our experience with retailers suggests that your containers will be reused up to 20 times. This is a fantastic achievement and we really hope to match this with this new initiative.

Sustainable and Recyclable Boxes

All Greenscents boxes are made from sustainable cardboard and can be recycled easily. When you receive your box of Greenscents products you will often see loose filler which is used to protect the products. Our filler is made from renewable sources, is 100% biodegradable and fully compostable. Alternatively, we may use shredded cardboard which can be recycled in the usual way. Our packaging tape is made from sustainable paper and is 100% recyclable.

We are committed to refillable household products in sustainable packaging which respect the Earth’s resources. We are continually searching for new approaches to plastic-free packaging and you may see different versions of our bottles and boxes which are on trial.